MMedley Insurance Agency

Legal

Privacy Policy

Effective Date: January 1, 2026

Medley Insurance Agency (“Medley”, “Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, share, store, and protect personal information when you:

  • visit our websites, landing pages, or advertisements;
  • submit information through forms or lead pages;
  • request quotes, reviews, or insurance-related information;
  • communicate with us by phone, text message, email, or other means;
  • or otherwise interact with our marketing and lead generation services.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

1. Nature of Our Business

Medley Insurance Agency operates as an independent insurance brokerage and as a marketing and lead generation entity. We are not an insurance carrier, underwriting company, or policy issuer unless expressly stated otherwise. We may share consumer information with licensed insurance agents, agencies, carriers, advertisers, marketing partners, and other service providers for purposes including providing insurance quotes, marketing insurance-related products or services, consumer outreach, analytics, lead verification, and related business purposes.

2. Information We Collect

Personal Information, including but not limited to:

  • full name; phone number; mobile number; email address;
  • mailing address; property address; ZIP code;
  • date of birth; gender;
  • information about your current insurance coverage, household, and assets;
  • marketing preferences and communication history.

Technical Information, including IP address, browser type, device identifiers, referring URLs, pages viewed, time on site, and other analytics data collected through cookies, pixels, and similar technologies.

Communications, including the content of phone calls (which may be recorded for quality and training), SMS/text messages, and emails.

3. How We Use Information

We use the information we collect to:

  • match you with licensed insurance agents, agencies, and carriers;
  • respond to your quote or review request;
  • send marketing and promotional communications;
  • verify identity and improve lead quality;
  • monitor and improve our website, advertising, and services;
  • comply with legal obligations and enforce our Terms.

4. How We Share Information

We may share your information with licensed insurance agents, agencies, carriers, underwriters, lead buyers, marketing and advertising partners, service providers, and affiliates. We may also disclose information to comply with law, respond to legal process, protect our rights, or in connection with a corporate transaction.

By submitting your information, you expressly consent to the sharing of that information with one or more insurance professionals and marketing partners.

5. TCPA / Communications Consent

By submitting your information through our website, you expressly consent to be contacted by Medley Insurance Agency and its insurance and marketing partners at the phone number and email address you provided, including through automatic telephone dialing systems, artificial or prerecorded voice messages, and SMS/text messages, for marketing and informational purposes related to insurance products and services. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help.

6. Cookies and Tracking

We and our partners use cookies, web beacons, pixels, server logs, and similar technologies to collect technical information, measure ad performance, and personalize content. You can control cookies through your browser settings; disabling cookies may affect site functionality.

7. Your Rights and Choices

Depending on your state of residence (including California, Colorado, Connecticut, Virginia, and other applicable jurisdictions), you may have the right to access, correct, delete, or restrict the processing of your personal information; opt out of the sale or sharing of your personal information; and appeal a denial of a privacy request. To exercise these rights, contact us at hello@medleyinsurance.com.

8. Data Retention and Security

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure.

9. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be posted with a new Effective Date. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy can be directed to hello@medleyinsurance.com or by mail to Medley Insurance Agency, United States.

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